FAQ

What is the difference between raw & straight brim hats?

Straight brim has a structured sewn over edge of the brim to make it sit firmer and straighter.
Raw brim is a raw cut to enable a little bit of 'flop' more of a natural look.

Shipping cost/Shipping timeframe

Our standard shipping is $10.95 flat rate Free Aus shipping for all orders over $150.00
 

Timeframe:

Currently our handling times are our standard 2-3 business days and shipping time is in addition to this.

unfortunately , Aus post are experiencing delays across the delivery networks due to Covid and staff shortage.

It may take a little longer than usual for your order to reach you.

Our aim is to get you wearing your hat as quickly as we can!

What is your return policy?

We hope you love your hat as much as we do! But we do understand sizing can be hard at times. Little.Lee will happily exchange your hat for another size or provide a store credit. 
 

Please choose with care - we do not provide any refund.

Conditions of return:

1. Product must be in original condition, unworn and unused. Hat must be returned in its original packaging. Must be for the same value as original purchase

2. Buyer will need to pay for return shipping to little.Lee and have a prepaid bag for us to return back to you

3. Product must be returned within 10 days of purchase date.

4. We do not provide any refund

    

   Please contact us at little.lee@outlook.com.au to arrange your return.

    

Hat Care

I want to reshape my hat:

All you need is your kettle! 

1. Boil the kettle and hold one side of the brim with two hands whilst hovering the other side of the brim over the kettle spout.

2. As steam releases from the spout, slowly wave the brim over the steam for 10 - 20 seconds.

3. Take your hat away from the kettle and begin to shape your hat back into place and repeat for the other side. Be mindful, if the hat becomes damp or moist from the steam, let it dry naturally before beginning the same process again.